Q&A

1.VIP Level &Growth Value 

About the V Level, workerkit has V1-V5. Different V level, will gain different discount and special activity.

How to grow my V level?

1.When you place order in our store, you will gain the Growth Value, $1=1 Point

2.You can write the review in product link, every review will gain 10 point.

What is Growth Value?

Growth Value is  the data basis for upgrading V Level. 

And you can check the Growth Value in My Account >My Growth page.

Growth Value list of V Level :

V1: 1-99 POINTS

V2:100-399 POINTS

V3:400-799 POINTS
V4:800-1999 POINTS

V5:More Than 2000 POINTS

2. Additional Hidden Charges Item?

Our products has no hidden charge items. As for the price is different with the chagre page, please check the information below:

A. Most of our products in store are not include shipping freight, you can check the shipping freight before payment.

step: 1.confirm the whole items you need, 2. select the country you need to ship, then you will see an approximate shipping cost.

These 4 items are necessary to infulence the total shipping freight.

B. After you confirmed all process and to pay the order. You will have a payment page where has 2 service charge items.

Tips & Insurance：these 2 items are not necessary to pay, you can cancel them!

Why we set up these 2 items?

About the Tips, we hope you are satisfied with our products and service, Tips is to encourage us provide more quality products and service. 

As for Insurance, it is shipping insurance. Because our products are high value, some country will charge high tax when the parcel arrived customs. Also it will cause the shipping delay. This Insurance is to confirm your parcel arrive without tax problem and decrease custom checking process. 

Mostly, the problems listed above are not bound to happen, but some potential troubles, so whether to pay these costs depends on your desire for the product and actual economic conditions.

If you have any problem, please contact us: service@workerkit.com

3.Why My Order Shipping Delay for About 7 Days or More?

There are many cases of shipping delay. And people who buy our products according to the shipping information as 3-5 Business days, just receive the parcel after 10-20 days.

For this condition, that because the item buyer ordered were out of stock and wait for factory producing. And we will inform you it after confirming the fact.

Another, the parcel more than 3-7 days to ship, that because the item has no enough stock in our international warehouse, we need to arrrange stock from factory to reduce inventory backlog. For this fact, that is because most of our products are produced by small &quality factory, one batch of stock cannot produce a lot as assembly line brand( such as TMC, Emersongear), we need to reduce the cost of producing and confirm the quality of every item.